Returns and Refunds
Returns and Refunds
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it for a refund or exchange within 8 days of receiving your item.
Please note the following conditions for returns:
- Items must be unused, undamaged, and in their original packaging.
- Returns must be initiated within15 days of receiving the item.
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Once your return is received and inspected, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used during the purchase.
Refund Policy
If you are not satisfied with your purchase and wish to receive a refund, please contact our customer support team within 8 days of receiving your order. We will assist you with the refund process and provide further instructions.
Refunds will be issued in the following cases:
- Received damaged or defective items
- Received incorrect items
- Items not received within the estimated delivery time frame
Refunds will be processed within 7-14 business days after receiving the returned item. Please note that it may take additional time for the refund to appear in your account depending on your payment method and financial institution.
Need Further Assistance?
If you have any questions or concerns regarding our returns and refunds policy, please don't hesitate to contact our customer support team. We're here to help!
Email: Support@liteshoping.com
Phone: +1 (123) 456-7890